Spring 2016 – Fall 2017

Nurse Caring Enhancements of The Caring Model® (TCM) Overview (2014)

by Dr. Sharon K. Dingman

 dn overview presentation of nurse caring attributes found in TCM research to assist organizations to explore strategic opportunities for implementation of the findings in their individual organizations. 



1. Caring Defined From Multiple Perspectives

2. TCM Enhancements Series of Four Complementary Modules

3. Translating Caring Research into Practice – Four Modules

4. Implementation, Results and Evaluation of Outcomes

5. Implications and Future Opportunities in Nursing Practice


Nurse Caring Enhancements of The Caring Model® (2012)

by Dr. Sharon K. Dingman

Overview of the research and outcomes of the enhanced development of The Caring Model® in an acute direct care setting with bedside nurses, nursing assistants, and unit secretaries. 


Four Modules


1. Nurse Caring Enhancements – Concepts of Caring and Caring Theory

    a. How Patients and Care Givers Define Caring

    b. Definitions and Characterizes of Caring

    c. Caring Along Continuum of Caring

    d. Caring Outcomes and Cascade of Satisfaction


2. Nurse Caring Enhancements – Caring Behaviors and Models for Nursing Practice

    a. What Keeps you in Nursing – in health care?

    b. Caring Stories and Experiences

    c. What is The Caring Model®

    d. Personal Definition of Caring for Practice


3. Nurse Caring Enhancements – Caring Environments and Work Force Engagement

    a. Work Complexity Patterns

    b. Identification of “Critical Junctures” in Practice

    c. Relationship Based Care Affirmation

    d. Healthy Work Environments Matter


4. Nurse Caring Enhancements – Outcome of Caring, Consumerism and Satisfaction

    a. Patient and Family Centered-Care Delivery

    b. Patient and Family Satisfaction – Evidence-Based Care

    c. Examples of Focused Indicators to Improve Satisfaction

    d. Celebration of Outcomes


Dates TBD

ORIGINAL Work of TCM – “Historical Review of TCM Work in Acute-Care Nursing”

Foundational work done in onsite presentations.  Plan to provide Introductory presentations through Go-To-Meeting access in an organization as requested or mini-webinars from TCM Website. 


The Caring Model® Original Study

The Effect of Implementing a Caring Model on Patient Satisfaction (1998)

by Dr. Sharon K. Dingman

Evaluation of the effectiveness of the implementation of caring model on patient satisfaction in an acute care setting using eight patient satisfaction attributes incorporated into five nurse caring behaviors. 




1. Purpose and Results of Study

2. Key Attributes in Overall Patient Satisfaction Outcome

3. Congruence Between Patients Expectations

4. Discussion, Conclusions and Future Recommendations


The Caring Manager-Leader© (2001)

A dialogue to support the Implementation of The Caring Model®

by Dr. Sharon K. Dingman




1. Prepare leadership/management for role in implementing TCM

2. Review the impact of caring behaviors on workforce performance

3. Identify critical junctures that impact satisfaction and service

4. Apply key caring behaviors in care, service and satisfaction


Two Modules


1. Environmental Forces and Patient Satisfaction

    a. Organizational Mission/Values

    b. Caring Experiences Through Stories

    c. Caring Service Characteristics & Critical Junctures of Satisfaction

    d. Collective Responsibility of Organizations


2. Why I Entered Health Care

    a. Dialogue “What keeps me in a health care environment?”

    b. Care of Self and Others in the Workplace.

    c. How Patients and Caregivers define Caring.

    d. Five Caring Behaviors for Everyday Practice. 


Winter Release 2017

Nurse Presence in Interprofessional Collaborative Practice (IPCP) in Multiple Venues by Dr. Sharon K. Dingman

The World Health Organization (WHO, 2010) defines interprofessional practice as “when multiple health workers from different professional backgrounds work together with patient, families and communities to deliver the highest quality of care”. 


Additional presentations will be forthcoming pending implementation of Interprofessional Practice Education in late 2017 of current work.

Currently In Development Planning – Release dates TBD 

Nurse Caring Interventions in Hostile Work Environments –TBD

Role of nurses in improving the work environments in which patients receive care in order to provide quality, evidence-based patient service and outcomes.


Nurse Presence in The Work Environment

by Dr. Sharon K. Dingman

Designed to review with care provides at the bedside to appreciate and value the nurse presence in delivery of patient care within multiple work environments.


Nurse Presence as Administrative Leadership Roles

by Dr. Sharon K. Dingman

Designed to identify the roles of nurses as leaders from the bedside to the boardroom. 


Nurse Presence in Policy Making – TBD

by Dr. Sharon K. Dingman

Role of nursing advocacy in Health Care legislation that will impact the care to patients and families. 


Nurse Caring in Education – TBD

Role of nurse educators to prepare future nurses for caring clinical practice, role as future educators, administrators, and advance practice role.